Privacy policy

Last updated: [date]

DRAFT. Fill in the bracketed details and have this checked before launch. It's a starting point, not legal advice.

Nook Lane is run by [your full name], a sole trader based in the UK (“we”, “us”). We are the controller of the personal data described here. Contact: hello@nooklane.co.uk.

What we collect

Orders: your name, email, phone, delivery address and what you bought.
Payments: handled by Stripe. We never see or store your full card details.
Newsletter: your email address, if you sign up.
On this device: your basket and wishlist are saved in your browser's local storage, not on our servers.

Why we use it

To process, deliver and support your order (contract).
To send order and delivery emails (contract).
To send our newsletter, only if you opt in. Unsubscribe any time (consent).
To keep tax and accounting records (legal obligation).

Who we share it with

Stripe (payments) and Resend (emails, hosted in the EU).
Our suppliers and couriers, who receive your name and address to deliver your order.
Vercel (website hosting).

Some of these providers may process data outside the UK under approved safeguards.

How long we keep it

Order records are kept for 6 years for tax purposes. Newsletter data is kept until you unsubscribe.

Your rights

You can ask to access, correct or delete your data, or object to how we use it, by emailing us. You can also complain to the Information Commissioner's Office (ico.org.uk).